WHAT DOES BUSINESS AND FACILITY ALIGNMENT MEAN?

By Tim Walden, January 4, 2010

A few weeks ago I was asked by someone what it meant when those of us in the facility strategy and planning field state that we align facility assets with business strategy. My answer quickly turned into a question: How do people in the real estate and facility industry perceive this statement? Those of us in the industry throw the term around in articles, blogs and presentations sometimes without providing a clear understanding of what it means. On that thought, the following three points are my views on what it means to align facility assets with business strategy:

1.   Alignment with the Strategic Plan – Understanding and facilitating discussions with corporate level executives on the company’s strategic plan is important in understanding the key strategic issues impacting facilities. Issues such as globalization, growth and consolidation and business models are all strategic issues that have facility impacts. For example, if acquisitions are key to a company’s growth strategy, then understanding the acquisition target profile can shed light on potential headcount and operational impacts on facilities.

2.   Alignment with Financial Strategies & Goals – Since real estate is a significant asset and cost to a company, assets need to be managed to reflect the strategies and goals set by the CFO. Value, cost, ownership and utilization are all important metrics in managing facility assets. For example, if a CFO wants to mitigate the impact of FASB 13 on the company’s balance sheet and income statement, facilities can align with this objective by consolidating and selling facilities that have low utilization.

3.   Alignment with Business Plan – Assessment of the business plan is typically where facility assets are in direct support with the functional needs of a business unit or department. Issues ranging from headcount forecasting to selecting regional locations are examples of how facilities can align with business goals. For example, if a business unit’s plan calls for the co-location of offices in key growth markets with minimal risk to the company, a strategy could plan the facility for an appropriate level of resources under a short term lease with the potential to expand the facility and negotiate longer lease or purchase as market conditions strengthen.

The above points show that facility and business alignment can be rather complex and requires a comprehensive approach. We are interested in your thoughts and approaches to business and facility alignment.

Comments (5)
Alignment of the built environment with the organizational mission is a dynamic process, critical to overall success. Developing strategies to monitor and report upon the physical and functional conditions of facilities and their associated utilization rates can be done via the implementation of standardized business processes adapted to local requirements.

By on 1/15/10

I think all are valid points. Facilities support the business thus must align and use various tactics to achieve the desired results. It can be a very complex task to develop various strategies and tactics.

I think sometimes it is hard for many FM's to separate the fact that while the real estate is an asset, it is not the core business function but rather supports business operations.

By on 1/15/10

I also agree with your points with the caveat that although RE needs are important, using strategic facility planning to improve the support of business operations has a continuous impact on the bottom line as well as improving employee performance and well being. It also has a wider impact because it benefits smaller companies with only one or two locations. The biggest problem is getting smaller companies to recognize their need for strategic planning and agreeing to address the need.

By on 1/15/10

I am in complete agreement with your key points. The one tool that many managers fail to implement properly is a maintenance management system. When implemented properly, it is the tool that gives you the information to communicate properly with the CFO and CEO for the strategic alingment you speak of. Without knowing costs, the strategic goals can not be analyzed against facility costs. A well implemented maintenance system is more than a replacement for the calendar

By on 1/15/10

Tim:

Terrific summary of issues regarding the alignment of facilities with corporate goals.

A key issue for the C-Suite today is reducing operating expenses in order to remain competitive and essentially keep their doors open.

Gaining a complete understanding of the energy and waste stream costs in each facility is critical in order to formulate an action plan to reduce the consumption and related costs.

Performing a Technical Energy Audit can provide detailed information about where energy costs can be shed. For example, we recently conducted an energy study for a global company and identified 22 cost saving projects. Out of the 22 projects, 8 projects had no associated cost to implement, they were just simple maintenance and process changes. Those 8 projects resulted in an estimated $167,000 annual savings. The balance of the 22 projects had a 12 month or less ROI. The total anticipated savings equalled $970,000 per year. This was for only one plant and they have over 60. Ultimately, the savings could be in the $50-60 million range if we evaluated all their facilities. That equates to retaining many jobs or freeing up capital for other uses. It also provides a means to reduce carbon footprint and promote "green".

By on 1/5/10
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